Support
A little help, when you need it.
For questions, billing issues or privacy requests, contact us. Do not include sensitive routine content or payment details.
Get started
Choose a template or use the + button. Add steps and durations, then start your routine. Use Next Step to move on.
Restore a purchase
Use Restore Purchases in Rotinely settings and the same Apple Account used for the purchase. Contact us if access is still missing.
Cancel or request a refund
Manage subscriptions through Apple. For a trial you do not wish to renew, Apple recommends cancelling at least 24 hours before it ends. Refund eligibility is handled by Apple and applicable law.
Notifications and spoken steps
Check notification permission, Focus and sound settings. Lock Screen content may be visible to other people. Spoken steps play while the app is open.
Data and troubleshooting
Deleting a routine may leave past completion history and local diagnostics. Do not uninstall to fix a problem without considering data loss. This relaunch build does not have active iCloud sync.
Share diagnostics only if you choose
Settings has a share action for local diagnostics. Review the report before sending it. It contains event times, counts, app version and limited context, not routine titles. Screenshots and system logs may reveal more.